Cities served
- Nairobi
- Mombasa
- Kisumu
- Nakuru
Languages
EnglishSwahiliLuo
Regulator
KMPDC-verified physicians · SHA partner network
Family plan · Kenya
One price. Whole household covered.
Transparent pricing in KSh. No surprise bills, no per-visit fees for what's included below.
Family plan
KSh 1,200
per month · billed locally
Per adult (2 adults)KSh 600/month
Per person (family of 4)KSh 300/month
Per person (family of 6)KSh 200/month
Annual (save 2 months)KSh 12,000/year
Pay with
Subscribe to the Family Plan →Who's covered
- 2 adults + up to 4 dependants
- Add elders for +20% per person
- Diaspora can pay from abroad
Consultations
- Unlimited GP video & chat
- 4 specialist referrals / year
- 24/7 nurse triage line
Prescriptions
- E-prescriptions to nearby pharmacies
- 20% off chronic medication
- Verified against counterfeits
Labs & diagnostics
- 2 routine lab panels / adult / year
- Home sample collection in Nairobi
- Results in your health passport
Chronic care
- Diabetes, hypertension, asthma plans
- Monthly check-ins with your doctor
- Medication refill reminders
Support
- In English & Swahili
- Same-day reply, 7 days a week
- Regulated by KMPDC-verified physicians · SHA partner network
Not covered: hospital admission, surgery, dental & optical (available as add-ons). Prices shown in local currency; diaspora payers see the converted amount in USD, GBP or EUR at checkout.
Family vs Individual · Kenya
Side-by-side: which plan fits you?
Both plans are billed locally in KSh. The Family plan is roughly half the per-person cost of two Individual plans, with deeper limits across the board.
| Feature | Individual plan KSh 540/ month | Family planBEST VALUE KSh 1,200/month |
|---|---|---|
| Who's covered | 1 adult | 2 adults + up to 4 dependants |
| Add elders (65+) | Not available | +20% per elder |
| Diaspora payment | Yes | Yes — split across payers |
| GP video & chat consults | Unlimited | Unlimited for all members |
| Specialist referrals / year | 2 per adult | 4 per adult |
| Lab panels / year | 1 per adult | 2 per adult (30% off extras) |
| Nurse triage by chat | 24/7 | 24/7 |
| E-prescriptions | Included | Included for all members |
| Chronic care add-on | +15% per condition | +10% per condition |
| Health passport | 1 record | Linked records for the household |
| Annual price (save 2 months) | KSh 5,400/year | KSh 12,000/year |
| Per-person cost (family of 4) | — | KSh 300/month |
Individual pricing shown is indicative and scales from the Family plan in Kenya. Both plans exclude hospital admission, surgery, dental and optical (available as add-ons).
Family scenarios · Kenya
See exactly who's covered, and what each person pays.
Base plan covers 2 adults + up to 4 dependants. Each elder (65+) adds 20% of the base price. Per-person numbers are the total monthly price split evenly.
Couple
Just the two of us
KSh 1,200/month
total / month
- 2 adults (you + partner)
Per person (2)KSh 600/monthAnnual (save 2 months)KSh 12,000/year
Young family
2 adults + 2 kids
KSh 1,200/month
total / month
- 2 adults (you + partner)
- 2 children as dependants
Per person (4)KSh 300/monthAnnual (save 2 months)KSh 12,000/year
Big family
2 adults + 4 kids
KSh 1,200/month
total / month
- 2 adults (you + partner)
- 4 children as dependants
Per person (6)KSh 200/monthAnnual (save 2 months)KSh 12,000/year
Multigenerational
2 adults + 2 kids + 1 elder
KSh 1,440/month
total / month
- 2 adults (you + partner)
- 2 children as dependants
- 1 elder (65+, +20% each)
Per person (5)KSh 288/monthElder uplift+20%Annual (save 2 months)KSh 14,400/year
Caring for parents
2 adults + 2 elders
KSh 1,680/month
total / month
- 2 adults (you + partner)
- 2 elders (65+, +20% each)
Per person (4)KSh 420/monthElder uplift+40%Annual (save 2 months)KSh 16,800/year
Single parent
1 adult + 3 kids
KSh 1,200/month
total / month
- 1 adult (you)
- 3 children as dependants
Per person (4)KSh 300/monthAnnual (save 2 months)KSh 12,000/year
Dependants = your children, siblings under 21, or full-time students. Elders = parents or in-laws aged 65+. Diaspora payers can sponsor any scenario from abroad — they see the converted total in USD, GBP or EUR at checkout.
Plan limits & fair use · Kenya
Exactly what counts, and what doesn't.
Per adult, per calendar year, unless noted. Limits reset on 1 January. Excess usage is billed at the overage rate — no surprise denials.
| Service | Included | What counts | What doesn't | Overage |
|---|---|---|---|---|
GP consultations | Unlimited video & chat | Same-day GP video, follow-ups within 7 days, chat with your assigned GP | Home visits, in-person clinic visits, second opinions from outside our panel | — |
Specialist referrals | 4 per adult / year | Cardiology, dermatology, gynaecology, paediatrics, endocrinology, psychiatry video calls | Sub-specialists requiring imaging on-site, surgical consults (use Surgery add-on) | 5,000 / extra visit |
Lab panels | 2 routine panels / adult / year | FBC, lipid profile, fasting glucose, HbA1c, urinalysis, LFT, RFT — collected at home or partner lab | Genetic testing, fertility hormone panels, imaging (X-ray/CT/MRI), histopathology | Discounted at 30% off list |
Nurse triage line | 24/7, unlimited | Symptom assessment, medication questions, urgent escalation to a doctor or ambulance | Mental-health crisis line (separate hotline), prescriptions (handled by GP) | — |
E-prescriptions | Unlimited, sent to nearby pharmacies | All GP-issued prescriptions, repeat refills, chronic-care medications (20% off) | Controlled substances requiring in-person review, off-label imports | — |
Chronic care plan | 1 active condition included; +1 free for elders | Diabetes, hypertension, asthma, thyroid: monthly check-ins, refill reminders, lab discounts | Cancer treatment, dialysis, post-transplant care (referred to partner hospital) | Add condition: +10% premium |
Fair use: we may pause non-urgent video calls if a single member books more than 30 GP consults in 30 days, while keeping urgent triage and chronic-care visits available. Overage rates are charged in KSh.
Add-ons · Kenya
Extend your cover, Ã la carte.
Stack any add-on on top of the family plan. Prices in KSh. Cancel monthly. Pre-existing conditions disclosed at sign-up.
Hospital
Hospital admission cover
KSh 720/month
per family · billed monthly
Cash payout per night plus direct settlement at partner hospitals.
- Up to 30 nights per person, per year
- Private ward at partner hospitals
- Pre- and post-admission consults included
Eligible: Family plan members aged 0–70Waiting period: 30 days for illness · none for accidents
Surgery
Surgery & operations
KSh 1,440/month
per family · billed monthly
Day-case and inpatient surgical procedures with surgeon's fees included.
- Annual cap up to 50× monthly family premium
- Surgeon, anaesthetist & theatre fees
- Second opinion before any planned surgery
Eligible: Family plan members aged 0–65Waiting period: 90 days for elective · none for emergencies
Dental
Dental care
KSh 300/month
per person · billed monthly
Routine cleanings, fillings, and a yearly allowance for major work.
- 2 cleanings & check-ups per year
- Fillings, extractions, X-rays covered
- 50% off crowns, root canals & dentures
Eligible: Anyone on the family plan, all agesWaiting period: 60 days for major work
Optical
Optical & vision
KSh 216/month
per person · billed monthly
Eye exams plus an annual allowance for frames, lenses, or contacts.
- 1 eye exam per year
- Frames + lenses allowance every 24 months
- 20% off LASIK at partner clinics
Eligible: Anyone on the family plan, all ages
Claims processed by partner insurers regulated by the KMPDC-verified physicians · SHA partner network. Indicative pricing — final premium depends on age, household size, and disclosures.
Suggested doctors in Kenya
Specialists who care.
4.9
Cardiologist
Dr. Brian Kiprono
Nairobi, Westlands
English · Swahili
Consultation
KSh 4,500
5
General Practitioner
Dr. Wanjiru Kamau
Mombasa, Nyali
English · Swahili
Consultation
KSh 2,200
4.8
Pediatrician
Dr. Otieno Ochieng
Kisumu, Milimani
English · Luo
Consultation
KSh 3,000